Answers to the questions
that actually matter

Nexara is an all-in-one business platform built for the Middle East. It gives every business their own website, PWA app, payment processing, delivery integration, thermal printing, CRM, analytics, and AI-powered discoverability — all from a single dashboard. Think of it as Shopify, Stripe, and a restaurant management system combined, designed specifically for MENA markets where most Western tools simply don't operate.

Most businesses are fully operational within 5 minutes. You sign up, enter your business details, and Nexara's AI generates your website, configures your menu, and sets up your payment integrations automatically. No developers needed, no waiting period. You can take your first order the same day you sign up.

No. Nexara is designed for business operators, not developers. Every feature — from website customization to analytics — uses a visual interface with clear controls and guided workflows. If you can use Instagram, you can run your business on Nexara. For advanced users, we also offer a full REST API and webhook system.

Nexara operates across the entire MENA region, including Jordan, Saudi Arabia, UAE, Egypt, Iraq, Kuwait, Bahrain, Qatar, Oman, and more. Our payment processing supports 12+ regional gateways including CliQ and eFawateer — specifically chosen for markets where platforms like Stripe don't operate.

Yes. Every new business gets full access to the platform at no cost to start. No credit card required. You can explore all 39 modules, set up your website, and process your first orders before committing to a paid plan. We want you to see the value before you spend anything.

Nexara offers transparent, flat-rate pricing with no hidden fees. Plans start at affordable monthly rates designed for MENA market realities. Every plan includes all 39 modules — we don't gate features behind expensive tiers. Visit our pricing page for current rates.

Zero. Nexara charges absolutely no commission on your orders. Unlike delivery platforms that take 15–30% of every sale, Nexara is a flat subscription. Every dirham your customer spends goes to you, minus standard payment processing fees from your chosen gateway. Your margins stay yours.

Yes. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time and retain access until the end of your billing period. Your data remains available for export even after cancellation — we believe in zero lock-in.

We accept all major credit and debit cards (Visa, Mastercard, Amex), bank transfers, and regional payment methods specific to your country. For enterprise plans, we also offer invoice-based billing with net-30 terms.

Every Nexara plan includes all 39 built-in modules: website builder, PWA app, payment processing, order management, call center, kitchen display, delivery integration (Careem, Talabat, Deliveroo, Jahez), CRM, analytics dashboard, AI promotions, thermal printing, menu management, complaint tracking, user roles and permissions, webhooks, REST API, and more. See the full list on our features page.

Yes. Nexara generates a fully custom, SEO-optimized website for your business — complete with online ordering, menu display, and payment processing. You can use your own custom domain or a Nexara subdomain. The site is also automatically converted into a Progressive Web App (PWA) that customers can install on their phones, giving you app-level engagement without the App Store.

Yes. Nexara supports multi-branch management for up to 100+ locations from a single dashboard. Each branch can have its own menu, pricing, staff, and analytics while sharing a unified customer database and brand identity. Role-based permissions ensure each branch manager only sees what they need.

Yes. Nexara integrates directly with Careem, Talabat, Deliveroo, and Jahez. Orders from these platforms flow into your dashboard automatically alongside your direct orders, giving you a single view of all operations regardless of where the order originated. No more switching between tablets.

Yes. Nexara includes a complete thermal printing system with ESC/POS support. Our PrinterMaster desktop app connects to your thermal printers and automatically prints kitchen tickets, receipts, and order summaries. Print jobs are dispatched in real-time via WebSocket as soon as an order is placed — no delays, no missed tickets.

GEO is our proprietary technology that makes your business discoverable by AI assistants like ChatGPT, Google Gemini, and Perplexity. While traditional SEO optimizes for search engine rankings, GEO structures your business data so AI systems can understand, recommend, and surface your business when users ask conversational questions like "Where should I eat in Amman?". Learn more on our AI Engine page.

Nexara generates structured data, schema markup, and machine-readable content about your business. This data is optimized for large language models and AI search systems. When someone asks an AI assistant for recommendations in your category and location, your business has the structured presence needed to be surfaced as a result — instead of being invisible like the 82% of MENA businesses without structured digital profiles.

That's the goal. AI assistants draw from structured web data when making recommendations. Nexara ensures your business has the richest, most complete structured data profile possible — menus, reviews, location data, operating hours, and more — all formatted for AI consumption. Businesses on Nexara are significantly more likely to appear in AI-generated recommendations than those without structured digital presence.

You do. Completely. Every customer record, order history, analytics data point, and piece of content belongs to your business. Nexara is a platform, not a marketplace — we never sell, share, or monetize your data. This is fundamentally different from delivery platforms that own the customer relationship and use your data to compete against you.

Yes. Nexara uses industry-standard security practices including encrypted data transmission (TLS), secure authentication with JWT tokens, role-based access control, and regular security audits. Payment data is processed through PCI-compliant gateways — we never store card numbers on our servers. Your business data is protected at every layer.

Yes. You can export your customer database, order history, analytics reports, and menu data at any time in standard formats like CSV and JSON. We believe in zero lock-in — your data should be portable and accessible to you whenever you need it, whether you're migrating, auditing, or simply backing up.