How Nexara pricing works: flat, per branch, in JOD, no commission

What is the Nexara pricing structure?

The structure is a free plan plus paid plans per branch in Jordanian dinar. Paid subscriptions are flat fees rather than a percentage of restaurant sales. Your selected plan determines access to functions such as kitchen printing and phone ordering, so the cheapest entry option may cover different work from the subscription your branch needs.

• Entry option: a free plan with usage and feature limits.
• Paid structure: flat subscriptions per branch.
• Currency: Jordanian dinar, written as JOD.
• Subscription payment: CliQ transfer with a submitted payment claim.
• Commitment: cancel anytime, with no automatic renewal.

A busier service does not create a Nexara percentage charge on your own orders. Plan limits still matter: Free has product and order caps, while paid plans support unlimited products and website orders. Moving to a paid plan or changing branch coverage is a different budgeting decision from paying commission on each sale.

What does no commission apply to?

Nexara charges no commission on orders through your own website, installable app or call center. These are your own channels: a customer uses your ordering link or phones your restaurant, and the order enters your branch's order board.

Keep costs on separate lines when reviewing the business. Put the Nexara subscription against order handling and operations. Put marketplace commission against marketplace sales. Keep delivery charges and payment-provider charges under their respective agreements. This lets you compare channels without treating every deduction as a software fee.

For example, a customer ordering through your branded ordering site uses an own channel. A customer ordering through Talabat uses a marketplace channel. Both can reach the order board, but the source of the order determines which commercial agreement applies.

The guide to commission-free online ordering in Jordan explains the own-channel model. When checking your channel costs, use the order source in your records rather than the screen on which staff received the order.

How do the free plan and trial work?

Nexara offers a 14-day trial of Growth, after which the account moves to Free unless you choose a paid subscription. Signup uses your phone number and an SMS code. You can sign up without a payment card or commercial registration.

The free plan has product and order limits, with fewer features than paid plans. Treat it as a way to keep a limited setup running. The trial gives you time to test Growth features against the work your branch actually does.

Before testing, write down the task that made you look for software. It might be retyping incoming orders or getting Arabic tickets to the right printer. Use your actual menu and involve the person who will use the system during service. A manager approving a dashboard alone cannot tell you how a cashier will use it.

The 14-day trial checklist gives that test a structure. Check an Arabic ticket with item modifiers, then follow an order through the branch board. Record anything staff cannot complete without help, so the trial ends with specific findings about the work.

How do CliQ payment and cancellation work?

Subscription billing uses a CliQ transfer. The owner submits a payment claim with a reference code, and a Nexara administrator approves it. CliQ pays the subscription; it is not a storefront checkout method.

1. Confirm the selected plan, branch coverage and billing period in the quote.
2. Make the CliQ transfer using the subscription payment instructions and reference.
3. Submit the payment claim for administrator approval.
4. Keep the transfer record with your restaurant's subscription paperwork.

You can cancel anytime, and nothing auto-renews. If a paid plan lapses, the account drops to Free rather than being suspended or deleted. Free-plan limits then apply, so check which parts of your daily operation depend on paid access before letting a subscription lapse.

Nexara also offers a 14-day money-back period on the first payment. That refund period starts with your first payment; the Growth trial is the period for testing before choosing a paid plan. Keep the payment date with your transfer record so you can identify the refund window.

How should you compare Nexara with a till quote?

If you are comparing restaurant POS prices in Jordan, start with the work covered. Nexara is the order and operations layer beside the till. Its order board brings incoming channels into a branch queue, with kitchen and receipt printing available according to the selected plan.

A till quote and an operations subscription may cover different jobs. Write down what you already use and where staff repeat work. Mark which subscription will remain after the purchase, so the budget includes both bills where both are needed.

Nexara works through a browser, with Windows printing software driving supported ESC/POS thermal printers over USB or network. Include your existing printer models when checking compatibility, before budgeting for replacement equipment.

• Branch coverage: the quote should identify the branches covered and the selected plan's branch limit.
• Printing: Free and Starter exclude printer access; Growth includes limited printing, while Pro supports unlimited printers.
• Call-center access: phone ordering with caller history requires Pro.
• Billing period: record whether the JOD total covers monthly, quarterly or annual billing.

The Nexara feature overview shows the available functions. Use the checklist above to check the quote against your daily work, especially if phone orders and kitchen printing are the reasons you are buying.

What should you send to get the current rates?

Nexara quotes paid plans per branch in JOD. A short description of your restaurant gives the founder enough context to discuss the appropriate plan. Include the branches operating now and identify any planned opening separately.

• State how many branches you want covered now and whether another opening is planned.
• Name the channels you take orders through, including any marketplace accounts.
• Explain whether kitchen printing is required and give the printer models you already have.
• Say whether staff need call-center access with saved caller addresses and past orders.
• Specify your preferred billing period.

If branches operate differently, describe the difference. A branch taking phone orders needs different access from one using only its website. Clear branch details help establish which paid functions you need and which equipment can stay.