Nexara vs POSRocket (now part of Foodics)
At 21:00 on a Thursday, the cook needs the missing ticket, not news about who bought your software supplier. Judge any switch by what happens between accepting an order and printing it in the kitchen.
Nexara gives Jordanian restaurants one order board and Arabic kitchen printing as a restaurant order and operations platform built in Amman, Jordan. It works beside the till, so checkout stays separate. After Foodics acquired POSRocket in January 2022, check your account terms, then discuss the operations you want to move with Nexara's founder.
What did the POSRocket Foodics acquisition change?
Foodics announced its acquisition of POSRocket in January 2022. Foodics' public announcement and Wamda's reporting that month document the transaction. POSRocket became part of Foodics, the Saudi-founded restaurant technology company.
For customers, the change placed their supplier within Foodics, bringing the future of POSRocket's product and service under the new owner's direction. Support arrangements and the product roadmap became the practical questions: who handles an urgent fault, which product will receive future development, and whether the branch will be asked to move.
Your current agreement and supplier notices establish the details for your account, including renewal prices and any required migration. Get those details in writing before changing a working branch setup.
- Ask which company now supplies and supports your account, and which product you are paying for.
- Request the product roadmap relevant to your account and written confirmation of any required change or deadline.
- Check renewal terms, hardware ownership and cancellation conditions.
- Confirm which records you can export before ending access.
If your current setup works, ask what would actually improve before replacing it. If staff still retype orders or kitchen tickets keep going missing, make those failures the basis of your comparison.
Is Nexara a direct POSRocket replacement?
Nexara covers order intake and operations beside the till. It brings call-center, website, installable app, table QR, Talabat and Careem orders into one live queue per branch. It also handles kitchen printing and delivery dispatch. A POSRocket alternative may cover different work from your current product.
| Decision | POSRocket | Foodics | Nexara |
|---|---|---|---|
| Product role | Cloud point-of-sale provider acquired by Foodics in January 2022. | Publicly markets point of sale and restaurant operations products. | Order intake and operations beside the till. |
| Replacing checkout | Review the future of your existing product with your account team. | The better pick to assess for replacing the point of sale itself. | Checkout remains with your till. |
| Inventory | Confirm the scope of your existing package. | Inventory management is part of its public product range. | Ingredients, recipes, stock counts, waste and purchase orders. |
| Account and purchase terms | Your agreement and supplier notices establish your account's terms. | The proposed package and contract establish purchase terms. | A free plan plus paid plans per branch in JOD, with current rates on request. |
Nexara has no verified connector to POSRocket or Foodics. Define how staff will record sales and reconcile the day before adding another screen. The Nexara and Foodics comparison explains this distinction further.
When is Foodics the better pick?
Foodics is the better pick to assess when your main requirement is a replacement point of sale. Its public product range includes checkout and inventory management. Ask for a demonstration of the exact product and package proposed for your Jordanian branch.
Staying with your current supplier can also be the better decision when checkout works and staff already know it. Confirm the support and contract position first. Before switching, identify who will train each shift and check the first day's reconciliation.
Assess Nexara when phone orders live on paper or aggregator tickets need retyping. Type a caller's phone number into the call-center screen to see their saved addresses and past orders. Talabat and Careem orders arrive on the same branch board.
Compare the package offered to your branch, not a brand's entire catalogue. Call-center ordering is a Nexara Pro-plan feature, so include that requirement in your quote request. The Nexara feature catalogue covers the order screens and operational tools to include in your assessment.
What should you test in a Nexara demonstration?
Use your own menu and printer model. Nexara prints Arabic item names and modifiers on standard ESC/POS thermal printers over USB or network through its Windows print application. Tickets can contain Arabic and English, and routing can send product categories to different printers.
- Place a test order with an Arabic item name and a modifier. Check the printed ticket against the order screen.
- Route menu categories to their intended kitchen stations. Confirm what happens when a printer is unavailable.
- Disconnect the branch internet during a controlled test. Verify the waiting ticket prints after reconnection, then test a phone hotspot as backup.
- Check a Talabat or Careem order with the intended branch mapping. Confirm partner approval requirements before setting a launch date.
- Follow a direct delivery order through dispatch. Nexara supports Careem Express, TopDeliver and Nashmi for own-order delivery.
Orders keep arriving in the cloud while the branch is disconnected; the order board itself needs a connection. Keep a phone hotspot available beside the printer PC.
If a printer fails, the order stays on the board and its ticket waits. Staff can redirect that printer's categories from the dashboard, or use automatic failover where a backup printer is configured.
Review Talabat and Careem order intake separately from courier dispatch. Receiving a Careem food order and booking Careem Express for your own order are different operations.
How should you compare cost and missing features?
Nexara has a free plan plus paid plans per branch in JOD, with current rates on request. Ask for a written scope covering your branch's features and equipment. Kitchen printing starts on Growth; include call-center access if your staff take phone orders.
Nexara charges no commission on orders through your own website, installable app or call center. Talabat and Careem keep their own commissions on orders they bring. Include online card processing and courier charges separately in your cost comparison.
Nexara does not offer JoFotara e-invoicing today. It also does not offer Jahez or DHUB integration, WhatsApp order notifications, or accounting and ERP connectors. Resolve these requirements before committing.
Nexara offers support through WhatsApp and email in Arabic and English on Amman hours, with the founder answering. Ask both suppliers how an urgent issue during your service hours is handled.
How do you migrate from POSRocket without rushing the cutover?
Choose which order channels and kitchen tasks will move to Nexara before choosing a cutover date. Keep checkout responsibilities explicit, especially if the cashier will work across two screens.
- Map the current order path and end-of-day close. Name the person responsible for each handoff.
- Get permitted menu, customer and transaction exports before cancellation. Keep secure copies of the original files.
- Check a sample file and menu setup together, including modifiers, tax treatment and branch availability.
- Confirm plan coverage, printer compatibility and partner approvals in writing.
- Test outside peak service, including a cancellation and an unavailable item. Test payment and refunds if using online cards.
- Set the cutover and rollback steps. Assign each channel to one system at a time so staff do not prepare tickets twice.
- Compare completed orders with collected payments before retiring the old setup. Keep required historical records accessible.
Use the POSRocket migration checklist as your working reference. Nexara's own orders and customers can be exported as CSV; include future export access in your review of both suppliers.
Open a WhatsApp conversation with Nexara founder Issa Al-Dalu using the button below. It starts with a greeting; add your current workflow and printer model so he can discuss which operations to move. This is the Nexara contact route for nexaratech.io.
What to remember
- Foodics acquired POSRocket in January 2022; confirm the support arrangements and product roadmap for your account.
- Foodics is the better route to assess for a replacement point of sale.
- Nexara combines order intake and kitchen operations while checkout remains with your till.
- Confirm exports and test the full workflow before cancelling existing access.
Questions people ask
Did Foodics buy POSRocket?
Yes. Foodics announced the acquisition in January 2022, as documented in its public announcement and reporting by Wamda.
Does the acquisition mean I have to leave POSRocket?
Your account's current terms and supplier notices determine whether a move is required. Ask for written confirmation of product changes, deadlines and support arrangements.
Can Nexara replace my POSRocket cash register?
Keep checkout with your till when using Nexara. Nexara brings orders into a branch queue and sends tickets to the kitchen.
Can I import all my POSRocket history into Nexara?
Nexara has no automatic POSRocket importer. Have a sample export reviewed to establish which records can move, and retain historical transactions separately where needed.
Will Nexara work with my existing kitchen printers?
Nexara supports standard ESC/POS thermal printers over USB or network through its Windows print application. Test your exact model; Bluetooth printing is not supported.
Does Nexara remove Talabat and Careem commissions?
Talabat and Careem retain their commissions on orders they bring. Nexara's zero commission applies to your own website, installable app and call-center orders.