How Can Customers Install Your Restaurant App?

What does a browser-installed restaurant app mean?

A browser-installed restaurant app is your ordering website available from an icon on the customer's phone. Often called a progressive web app, or PWA, it brings the customer back to the same branded storefront for their next order.

Nexara creates the storefront from your menu and themes its colours from your uploaded logo. The free plan uses a Nexara subdomain with a "Powered by Nexara" badge. A verified custom domain is available from Starter. Customers can order for delivery or pickup and track their order.

Promote the outcome in ordinary words: open our menu, order directly, and save the app to your phone. Keep technical terms such as PWA out of counter copy. See Nexara's installable app on your own domain for the domain question.

How can an iPhone customer install it?

Start with your restaurant's direct ordering link. Nexara supports browser installation; the iPhone browser guidance you give customers needs a device test with Issa before publication. Button labels and the exact sequence are outside the verified product instructions.

1. Open your restaurant storefront on the iPhone you will use for testing.
2. Note the iOS version and browser name so Issa can check that specific setup.
3. Ask Issa to confirm the browser's installation path, then record the tested instructions for staff.
4. After installation, reopen the storefront from its icon and check that it shows your restaurant.

If installation stalls, record where it stops. Does the link fail to open, does the menu load without an installation option, or does the saved icon open the wrong address? Send that detail with a screenshot. Avoid sending customer phone numbers or addresses in troubleshooting images.

Use the Nexara storefront FAQ for general questions and the Nexara storefront and branded ordering site page for capabilities. Keep your customer instruction card tied to the browser path you actually tested.

How can an Android customer add the app?

Android customers also start from the restaurant's ordering URL. The installed app returns them to the same Nexara storefront. Treat Android menu instructions as browser guidance to confirm with Issa on the phone and browser being used.

1. Open the direct storefront link on your Android test phone.
2. Record the phone model, Android version and browser name.
3. Have Issa confirm the available installation path and test it before writing customer instructions.
4. Reopen the installed storefront and check the menu, then test the delivery or pickup checkout you intend to promote.

If the link works from one placement but fails from another, compare the destination addresses. An old Instagram link or an incorrectly generated QR can send customers somewhere else. If the menu opens but installation is unavailable, keep the browser ordering link accessible while Issa checks the device-specific path.

Where should you place the installation link?

Use the direct storefront destination for repeat delivery and pickup orders. Ask Issa to help arrange a storefront QR on receipt artwork and counter cards. Test a physical print before distributing it: the customer must reach the correct restaurant menu.

Nexara provides table QR generation and printable table cards for dine-in from Growth, with dine-in enabled for the branch. A guest scans the table-specific code, orders, and the kitchen ticket carries the table number. Keep this destination separate from the storefront QR used on receipts and counter cards.

For social copy and direct ordering links, see Instagram orders to your website. Check the published profile link yourself rather than relying on the address saved in a draft.

What should the receipt and Instagram copy say?

Use the placement table as your copy sheet. Lead with ordering, then mention installation as the next action. Nexara's storefront supports ordering from the website, so a customer can reach the menu before deciding whether to install.

Give staff one spoken prompt: "Scan this code to open our ordering website. We can help you save the app for next time." Keep device-specific help on a separate staff card after Issa confirms the tested paths.

• Check that the printed QR remains readable on the actual receipt paper.
• Confirm that the destination shows your restaurant name and logo.
• Check menu prices and availability against what the branch can serve.
• Open each published Instagram link and compare its destination with the receipt QR.

If a code fails, compare its destination with the working storefront address before changing the artwork. If it opens the right site but the menu is wrong, review the storefront menu and branch availability with Issa.

How does an installed app bring back repeat orders?

The icon gives a returning customer a direct route to the menu. Keep that menu accurate: Nexara manages products and prices across the website, installable app and connected order channels, with per-branch availability.

Website and app orders arrive on the branch's live order board. With printing configured on a supported plan, kitchen and receipt tickets print in Arabic, with English available on the same ticket. Nexara is the order and operations layer beside the till; the cashier handles end-of-day reconciliation.

Your own website and app orders carry 0% commission from Nexara. Storefront customers can pay cash on delivery or pickup, or online by card through HyperPay when enabled. Dine-in customers pay at the counter. Talabat and Careem keep their own commissions on the orders they bring.

After promotion, review website orders and customer records in Nexara. Look for ordering problems before changing your message. For the wider format comparison, see the restaurant app and website comparison.

How do you get the storefront ready?

Prepare your logo and current menu, then check prices and branch availability on the storefront. Nexara has a free plan, then paid plans per branch in Jordanian dinar; ask for current rates and the plan needed for printing or table QR.

Before printing installation instructions, have Nexara founder Issa Al-Dalu confirm the tested iPhone and Android paths. Keep a record of the devices used so staff know which instructions were checked.

To check your setup with Nexara at nexaratech.io, use the WhatsApp button below and send Issa your restaurant name and ordering link. Include the phone and browser where you need installation help.