Restaurant software cost in Jordan: ranges, traps, questions
A quoted monthly fee rarely tells you what the first three months will cost. The numbers below are an illustrative example, not a client's actual figures.
Nexara, a restaurant order and operations platform built in Amman, Jordan, gives one board, Arabic kitchen printing and 0% own-channel commission. Illustrative Jordan software budgets: 20 to 150 JOD monthly per branch. Printing and call-center access require higher plans. Nexara offers a free plan, then paid plans per branch; WhatsApp the founder for current JOD rates.
Figures in this post are illustrative examples, not a client's actual results.
What does restaurant software cost in Jordan?
Use 20 to 150 JOD per branch per month as an illustrative software allowance when building a Jordan restaurant budget, then replace it with supplier quotes. This range is a planning assumption, not Nexara's pricing. A subscription covering online ordering alone is a different purchase from one covering kitchen printing and phone orders.
Hardware is a one-off purchase. Aggregator commissions are commonly quoted at 25% to 30% of the order value covered by your agreement. Neither belongs inside the software subscription line. If you are comparing POS price Jordan monthly quotes, include the till separately from the order platform.
| Cost area | Illustrative allowance or pricing shape | What to confirm |
|---|---|---|
| Order and operations subscription | Illustrative market allowance: 20 to 150 JOD monthly per branch. Nexara has a free plan, then paid plans per branch in JOD, with current rates on request. | Which features and order limits does the quote cover? |
| Cash register / till | Illustrative allowance: 15 to 60 JOD monthly for separate till software, if required, excluding hardware. | Nexara sits beside the till. Retain your existing till cost or request a separate quote; avoid counting bundled software twice. |
| Thermal printer | Budget 70 to 250 JOD per network ESC/POS printer, subject to a local supplier quote. | Does the exact model support the required connection, paper width and Arabic ticket output? |
| Windows computer | Budget 150 to 350 JOD for a refurbished branch PC if a suitable computer is unavailable. | Does the quote include a monitor, installation and warranty? |
| Receipt paper | For 80 mm paper, allow roughly 9 to 60 rolls monthly under the assumptions below. | What is the roll length, price per roll and number of copies per order? |
| Setup and menu work | If included by the software supplier, no separate fee. Otherwise, set aside 100 to 250 JOD for a local integrator's work. | Who enters modifiers and checks branch prices? Get the actual charge in writing. |
| Staff training | If included by the software supplier, no separate fee. Otherwise, set aside 50 to 150 JOD for a separately booked trainer or integrator. | How many sessions and branches are covered? What does repeat training cost? |
| Aggregator commission | Talabat and Careem commissions are commonly quoted at 25% to 30%, paid to the aggregator. | Check the percentage and charging basis in your signed agreement. |
Calculate the first three months as setup plus hardware plus three months of recurring charges. Keep commissions on a separate line because they change with marketplace sales. A cheap subscription can still mean a large opening payment when the branch needs equipment.
What does Nexara's subscription actually cover?
Nexara brings Talabat, Careem, phone, website, app and table QR orders onto one board per branch, with kitchen tickets printed in Arabic. It is the order and operations layer beside the till. The cashier records the day's net sale at close for reconciliation.
At 21:00 on a Thursday, the useful test is whether the cook can read the modifier and the cashier can find the order without searching several devices. Use those tasks to define the quote. A branded ordering site and a phone-order screen with caller history serve different work.
Nexara has a free plan, then paid plans per branch in Jordanian dinar; the current rates are one WhatsApp message away. Get the branch count and selected features in writing. Read how Nexara pricing works and what free restaurant software covers alongside that quote.
How much should you budget for printers and paper?
Nexara uses ordinary ESC/POS thermal printers over USB or network, with a Windows computer running Nexara Printing at the branch. Check your existing equipment before buying replacements. Send Nexara the printer model and connection type over WhatsApp, then test an Arabic ticket containing modifiers and a long item name.
For the paper allowance above, take a branch serving 60 to 400 orders daily over 30 days. Assume two printed slips per order, each 0.15 metres long, using 80 mm wide, 60 metre rolls. That gives 540 to 3,600 metres, or 9 to 60 rolls monthly before reprints and waste. Multiply by your supplier's price per roll.
Longer tickets or separate preparation stations increase consumption. Check the printer's supported roll diameter as well as width. Orders wait in the cloud while the branch is offline and printing catches up after reconnection; the board itself needs a connection. A phone hotspot beside the printer PC is a practical backup.
How do commissions change the monthly total?
Talabat and Careem keep their commission on orders they bring, even when those orders arrive through Nexara. Your signed marketplace agreement sets the actual percentage and charging basis. The settlement may also deduct promotion contributions or other contracted charges.
Take 120 orders a day at an average ticket of 7 JOD over 30 days. Monthly order value is 25,200 JOD. If 40% comes through aggregators, those orders total 10,080 JOD. At 25% to 30%, commission alone is 2,520 to 3,024 JOD, before other deductions in the agreement.
Nexara charges 0% commission on your own website, app and call-center orders. Direct orders still carry food, packaging and fulfilment costs. For delivery orders, include the courier charge or your own driver cost. For online card payments through HyperPay, request the payment provider's charges separately.
Avoided commission is not pure profit. A direct-order discount or delivery subsidy can consume part of the difference. Compare what remains from each order after its costs, rather than judging the purchase by the subscription alone.
Which add-ons and training costs need a written answer?
Nexara supports a custom domain, but the quote should identify who buys it and pays renewals. Menu entry needs a named owner too: someone must supply Arabic item names and approve the final prices, including modifier charges.
Nexara accepts Talabat and Careem orders, with activation subject to partner approval. Confirm who coordinates approval and whether setup work has a separate charge. For your own delivery, Nexara supports dispatch through Careem Express, TopDeliver and Nashmi; include the required provider access in your quote and delivery charges in a separate budget.
Training should end with staff completing ordinary service tasks. A cashier should find an old order. A branch manager should mark an item unavailable and check the result. Kitchen staff need to read the Arabic ticket they will actually receive, including preparation notes.
One trained morning shift leaves the evening shift uncovered. Record who attends and what a later session costs. Nexara support is through WhatsApp and email during Amman hours, in Arabic and English, with the founder answering. Booked training needs its own agreed scope.
What contract traps should you check before paying?
Separate the initial payment from the recurring bill. An annual discount changes when cash leaves your account. Nexara offers cancellation without automatic renewal and a 14-day money-back period on the first payment. Compare those terms with the cancellation and refund wording in every other quote.
The written quote should settle whether tax is included, what an extra branch costs and what happens at an order limit. Setup-fee refunds and domain ownership also need clear terms. Nexara provides CSV export of orders and customers; include a sample export in your evaluation so you can see what you would take with you.
Keep invoicing requirements separate from order handling: Nexara does not provide JoFotara e-invoicing today. If you need it, retain or budget for an appropriate invoicing tool beside the order platform.
For a current quote from Nexara at nexaratech.io, send founder Issa Al-Dalu a WhatsApp message with your branch count, order channels and printer models. Ask him to identify the suitable plan and separate any quoted setup work from recurring charges.
What to remember
- Compare the first three months of spending, not only the monthly subscription.
- Budget the till separately: Nexara is the order and operations layer beside it.
- Keep aggregator commissions separate from software and own-channel delivery costs.
- Get setup, training, renewal and exit terms in writing before paying.
Questions people ask
What is the monthly price of restaurant software in Jordan?
The illustrative market allowance used above is 20 to 150 JOD per branch monthly for order and operations software, excluding hardware and commissions. Nexara has a free plan, then paid plans per branch in Jordanian dinar; request its current rates over WhatsApp.
Do I have to buy a special terminal for restaurant software in Jordan?
For Nexara, the dashboard runs in a browser and branch printing uses a Windows computer with standard ESC/POS printers over USB or network. Check your existing printer model before buying hardware.
Does Nexara charge commission on my own website orders?
Nexara charges 0% commission on your own website, app and call-center orders. Budget payment processing and delivery separately.
Does connecting Talabat or Careem remove their commission?
Their commission remains payable under your marketplace agreement. Connecting order intake changes how the order reaches the branch.
Is training included in the software subscription?
Have the supplier specify the training scope in the written quote. Confirm which shifts attend and whether repeat sessions have a separate charge.
How do I compare two restaurant software quotes fairly?
Use the same branch count, order channels and hardware requirements. Compare the first three months of cash outlay, then the recurring monthly cost, with marketplace commissions shown separately.