How do I export Nexara orders to CSV?

What can you export from Nexara?

Nexara supports CSV export for orders and customers. Order History provides search and filters for reviewing order records. The Customers area stores customer records with addresses and order history. Information visible in those areas and the columns included in a downloaded file are separate things.

For an accountant reviewing sales, start with a request for the orders export. Request customer data only when the accounting work requires it. A customer-record review has a different purpose from checking completed sales against the closing figures.

Nexara sits beside the till as the order and operations layer. It also provides report tabs across orders, products, customers, channels, delivery, money and operations, including Cashier Reconciliation and End of Day. Ask which available file or report view suits the accounting task rather than treating every report tab as a CSV download.

The Nexara features page describes the operational screens. The Nexara FAQ states the order and customer export commitment.

How do you prepare the export?

Agree the reporting scope before asking for a file. Nexara distinguishes cancelled and refunded orders from delivered orders, so the accountant should decide how those records belong in the review. Write that decision down instead of leaving someone to infer it from a spreadsheet total.

1. Agree the accounting period, including the start and end dates. Specify whether the review covers one branch or the business as a whole, which channels matter, and how the accountant wants different order statuses treated.
2. Ask Nexara's founder on WhatsApp to help obtain the supported order or customer export needed for that accounting period. Send the agreed scope and the accountant's requested fields.
3. Inspect the actual headings and a sample of the downloaded rows. Ask the founder to clarify field meanings and whether the file covers the requested scope.
4. Keep the original download unchanged. Use a separate working copy for annotations, calculations or any changes your accountant requests.
5. Hand over the checked file with a short cover note and any unresolved questions clearly marked.

Nexara has no accounting or ERP connector. The handoff is a CSV file your accountant reviews through their existing accounting process.

Which columns should your accountant check?

Ask the accountant for the fields they need, then compare that request with the actual export headings through the founder. Order ID, branch, channel, status, customer and totals are possible requests. Their inclusion and exact labels must be checked in the file.

For any amount column, ask what it measures before adding it up. A heading alone may leave the accountant unsure how to treat an amount. Record the explanation in the working copy or cover note, keeping the original heading intact.

If a requested field is absent, flag the gap before handover. Ask the founder what information is available rather than adding a guessed value. The accountant can then decide whether the review needs another source.

How should you hand the files to your accountant?

Send a small, clearly labelled package. The original export is the reference file; the working copy holds your explanations. CSV stores tabular data, so keep accounting commentary in a separate document or spreadsheet rather than relying on formatting inside the CSV.

• Original download: preserve the file as received and identify it as the source export.
• Working copy, if needed: label any manual edits or calculations so the accountant can distinguish them from exported values.
• Cover note: refer to the agreed scope and explain the meaning of any headings clarified with the founder.
• Open questions: identify records or amounts that still need a decision, with a named person responsible for following up.

When sharing a figure from Cashier Reconciliation or End of Day, identify the report view and the measure being compared. Keep that reference separate from the exported files. Your accountant should be able to tell where each figure came from.

Limit access to people doing the review, especially when sharing customer data. For the ownership commitment, read Own your restaurant customer data. For choosing a relevant comparison, see Restaurant reports that matter.

What should you check before sending the CSV?

Open the file in the spreadsheet program your accountant uses. Spreadsheet programs can interpret dates and identifiers differently when opening CSV files. Check the displayed values before saving a working copy, especially where a leading zero or date format matters.

• Check that headings occupy separate columns and Arabic names remain readable.
• Inspect any date fields and identifiers for changes caused by the spreadsheet's import settings.
• Check that amount fields can be read as numbers before using formulas.
• Make sure temporary spreadsheet filters are not hiding rows the accountant needs to see.
• Confirm that every manual adjustment is labelled and the untouched original is included.

When an exported figure differs from a report view, first establish whether both represent the same measure. Keep a note of the difference and ask the founder about the relevant Nexara field. Leave the accounting treatment to your accountant.

The daily report guide explains operational figures that may help with that comparison.