POS with Talabat and Careem in Jordan: the short list
Before you pay for a Talabat and Careem connection, ask to see where each order lands: on the kitchen ticket or inside the till's sales record.
Nexara brings Talabat and Careem orders onto one branch board for kitchen printing. This restaurant order and operations platform, built in Amman, Jordan, sits beside your till; intake alone does not establish a connection to your existing POS sales record. Start with a WhatsApp conversation with the founder to confirm the setup you need.
Which systems belong on your short list?
Separate confirmed order intake from a system worth investigating. Nexara has dedicated Talabat and Careem intake. Foodics and Sapaad are restaurant POS candidates; Odoo offers POS within its wider business software suite. For those vendors, confirm both connections for the proposed Jordan installation.
| System | Talabat food orders | Careem food orders | Where the order lands | When to consider it |
|---|---|---|---|---|
| Nexara | Supported, subject to partner approval | Supported, subject to partner approval | Nexara branch order board | Keep your till while both marketplaces send orders to one board and kitchen printers |
| Foodics | check with vendor | check with vendor | check with vendor for the proposed connector | A better fit when replacing the restaurant cash register is your main requirement |
| Sapaad | check with vendor | check with vendor | check with vendor for the proposed connector | A better fit when you need a restaurant POS rather than an order layer beside the till |
| Odoo | check with vendor | check with vendor | check with vendor for the proposed connector | A better fit when you need POS alongside broader business applications |
For every entry marked check with vendor, request the connector name and Jordan availability. Ask each vendor to identify any separately charged connector service and show both channels working on the exact setup being quoted.
If your cash register itself needs replacing, choose a POS and make both marketplace connections a condition of purchase. Nexara serves the orders beside it. Nexara does not offer accounting or ERP connectors today; include those requirements in your vendor brief if they affect the purchase.
What does Nexara support for each delivery platform?
Both food-order integrations feed Nexara's Live Orders board. Each branch has one queue, shared with website, installable app, phone and table QR orders when those channels are enabled. Open dashboard screens update as orders arrive, without staff refreshing the page.
| Connection | Verified flows | What to check during setup |
|---|---|---|
| Talabat | Incoming orders and cancellations, status updates back to Talabat, catalogue import and updates, product and outlet matching | Your outlet matches the correct branch and products match the correct menu items |
| Careem food orders | Incoming orders, auto-accept, status and driver information, item replacement, cancellation and scheduled orders | Acceptance behaviour, replacements and scheduled-order handling match your service process |
| Careem catalogue controls | Catalogue, opening hours and availability updates, plus pause | The intended branch hours and item availability appear in Careem |
| Careem Express | Delivery quotes, booking, tracking and cancellation for your own orders | You need courier dispatch, rather than intake of Careem food-marketplace orders |
A vendor describing Careem integration could mean dispatching your website order with a courier. Ask specifically for Careem food-order intake if you want orders placed inside Careem to reach your kitchen. Nexara supports both functions through separate connections.
The Talabat and Careem order intake overview explains the connections. The separate Talabat order integration guide and Careem order integration guide cover each channel.
Does receiving an order mean it appears inside your POS?
Check the destination shown in the demonstration. In Nexara, Talabat and Careem orders enter the branch queue and can print in the kitchen. Ask the salesperson to follow an order all the way to the screen or record your cashier needs.
With Nexara beside the till, the cashier records the day's net sale at close for reconciliation. Nexara includes cashier reconciliation reporting. Agree on who records that figure and how they check it against the day's orders.
If every delivery sale must appear automatically in your existing POS ledger, write that into the purchase brief. Require a demonstration naming your POS and its version, followed by written confirmation of who supplies and maintains the connection.
Nexara also provides a public API for external orders and menus, with order-update notifications for connected services. Any proposed custom connection needs a separate scope stating which records will appear in each system and who maintains it.
What happens between the order board and the printer?
Each branch's printers receive the menu categories assigned to them. For example, assign drinks to the bar printer and hot food to the kitchen printer. Test both marketplaces with modifiers so the preparation instructions reach the correct station.
```mermaid flowchart LR A["Talabat food order"] --> C["Branch order board"] B["Careem food order"] --> C C --> D["Assigned kitchen printer"] D --> E["Arabic kitchen ticket"] ```
Both marketplaces feed the branch board, then tickets print at the assigned kitchen station.
If a printer fails, the ticket waits in the branch's print queue. Staff can send its categories to another printer from the dashboard, or Nexara can use a configured backup printer. Tickets print once and never repeat automatically; staff can request a manual reprint when needed.
Nexara Printing runs on the branch PC and supports standard ESC/POS thermal printers over USB or network. Tickets print in Arabic, with English available on the same ticket. Check your exact printer model and Arabic item names during setup; Bluetooth printers are not supported.
What should you ask the vendor to demonstrate?
Use the same acceptance test for every candidate. Nexara supports incoming cancellations from both platforms, and Talabat intake includes outlet and product matching. Test those behaviours with your branch's menu rather than accepting a platform logo as evidence.
- Name the destination. State whether success means a kitchen ticket, an order-board entry or a sale inside your existing POS.
- Show an order from each platform. Use the intended Jordan outlet setup, and confirm that each order reaches the correct branch.
- Check item mapping. Include a modifier and an Arabic preparation instruction, then inspect the resulting kitchen ticket.
- Cancel an order through the partner. Watch how the cancellation appears and agree on what kitchen staff should do next.
- Test a printer interruption. Restore the connection and inspect the waiting tickets and printouts for missing or repeated work.
- Document the handover. Name the company responsible for partner approval and configuration, then record the support contact and unresolved steps.
For Nexara, the live order board guide describes the shared branch queue. Use it to prepare the test, then have the staff who will work the shift run the proposed setup before a busy service.
Who handles a problem during service?
Nexara offers support by WhatsApp and email on Amman hours, in Arabic and English, with founder Issa Al-Dalu answering. Ask every vendor to put its support hours and the contact responsible for connector problems in the handover.
When reporting a missing ticket, give support the marketplace order reference and branch. Say whether the order appears on the board and identify the printer that should have received it. This lets support check the failed step without asking staff to reconstruct the order during service.
What should the quote and launch date include?
Nexara has a free plan plus paid plans per branch in JOD, with current rates on request. Printing requires a paid plan with printer support. Ask for a written quote covering enabled channels and required printers, with partner-side charges identified separately.
Nexara charges no commission on orders from your own website, app or call center. Talabat and Careem retain their own commission on orders they bring. Compare marketplace charges separately from the software subscription.
An ordering link can be live on signup day, and printer setup is usually possible the same day. Marketplace activation follows the partner approvals listed above. Record the own-channel launch and each marketplace activation separately, with a person responsible for outstanding approvals.
What to remember
- Nexara receives both Talabat and Careem food orders in one branch queue.
- Put the required sales-record destination and cashier closing process in your purchase brief.
- Treat unconfirmed competitor connections as check with vendor, not unsupported.
- Send Nexara at nexaratech.io your till name and printer model on WhatsApp to arrange an intake demonstration.
Questions people ask
I need a POS that integrates with Talabat and Careem in Jordan. Is Nexara one?
Nexara is the order and operations layer beside your till. It receives food orders from both platforms into one branch queue and sends tickets to kitchen printers. If you need a replacement cash register, evaluate the POS candidates in the table against the same acceptance test.
Do Foodics and Sapaad support both platforms in Jordan?
Check with vendor for each platform and the proposed Jordan installation. Ask which connector is included in the quote and whether another company supplies it, then require a working demonstration from each marketplace to the promised destination.
Can I keep my current cash register with Nexara?
Yes. Nexara works beside the till, with the cashier recording the day's net sale at close for reconciliation. Have your cashier test that closing process before launch.
Is Careem Express the same as Careem food-order integration?
Careem food-order integration receives orders placed through Careem's food marketplace. Careem Express dispatches a courier for your restaurant's own orders. Nexara supports both through separate connections.
What should I confirm before choosing a launch date?
Get the approval status for each marketplace connection and confirm that each outlet matches the correct branch. Schedule a test order from both Talabat and Careem through to the kitchen printer, including a cancellation test.
Does Nexara remove Talabat or Careem commission?
No. Both marketplaces keep their own commission on the orders they bring. Nexara's zero-commission policy applies to the restaurant's own website, app and call-center orders.